FAQs

1. What areas do you serve?
We proudly offer luxury chauffeur services in Miami, Florida, and surrounding areas. We can also accommodate specific requests within a reasonable distance.

​

2. How do I book a ride?
You can book your ride easily through our website, via our WhatsApp link, or by contacting us directly. Our team is always happy to assist with any special requests.

​

3. What types of vehicles are available?
We offer a selection of luxury vehicles, including the 2024 Cadillac Escalade ESV, BMW M4, and other high-end sedans and SUVs, all equipped with premium amenities.

​

4. How do I make a payment?
We accept various payment methods, including credit cards, PayPal, and bank transfers. Payment is required at the time of booking unless otherwise arranged in writing.

​

5. What is your cancellation policy?
We require a non-refundable $200 deposit to secure your booking. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee. Please refer to our cancellation policy for more details.

​

6. Are tips included in the price?
Tipping is not included in the fare and is entirely at your discretion. We recommend tipping your chauffeur for exceptional service.

​

7. Can I customize my ride?
Yes, we offer custom requests based on your preferences, such as specific pickup locations, extra amenities, or adjustments to the itinerary. Please contact us before booking to ensure your needs are met.

​

8. Do you offer airport transfers?
Yes, we offer premium airport transfers to and from Miami International Airport and other local airports. Our chauffeurs will ensure you arrive promptly and comfortably.

​

9. What happens if my flight is delayed?
We track your flight and adjust pickup times accordingly, ensuring that you are met on time, even if your flight is delayed.

​

10. Is smoking allowed in the vehicles?
No, smoking is not allowed in any of our vehicles. We maintain a strict no-smoking policy to ensure comfort and cleanliness for all passengers.