Terms and Conditions for Shadow Path Services
Effective Date: 01/25/25
Welcome to Shadow Path Services! By booking our luxury chauffeur services, you agree to the following terms and conditions. Please read them carefully before making a reservation.
1. General Terms
1.1. These Terms and Conditions govern the use of services provided by Shadow Path Services ("Company," "we," "our," or "us").
1.2. By booking with us, you confirm that you are at least 18 years old and authorized to make the reservation.
2. Reservations
2.1. All bookings must be made through our website, WhatsApp link, or via direct communication with our team.
2.2. Bookings are subject to availability and confirmation.
2.3. Payment must be made at the time of booking or as otherwise agreed upon in writing.
3. Payment Policy
3.1. To secure a reservation, the client must submit a non-refundable deposit of $150 at the time of booking.
3.2. Accepted payment methods include Cash, Apple Cash, Zelle, Venmo, and Cash App.
3.3. The remaining balance is due upon arrival and must be paid before the client or passengers enter the vehicle.
3.4. Failure to submit the required deposit or remaining balance may result in immediate cancellation of service without obligation to provide transportation.
4. Cancellation and Refund Policy
4.1. All bookings require a $150 non-refundable deposit to secure the reservation.
4.2. If the client cancels for any reason, the $150 deposit will not be refunded under any circumstances.
4.3. Cancellations made within 24 hours of the scheduled service time may be subject to additional charges.
4.4. No refunds will be issued for no-shows, same-day cancellations, or early termination of service by the client.
5. Service Guidelines
5.1. Clients are expected to provide accurate pickup and drop-off details at the time of booking.
5.2. The chauffeur may refuse service if clients are found violating safety rules or behaving inappropriately.
5.3. Smoking, excessive intoxication, and illegal activities are strictly prohibited in our vehicles.
5.4. Additional charges may apply for excessive cleaning or damages caused to the vehicle during the service.
6. Delays, Waiting Time, and Late Arrivals
6.1. Shadow Path Services is very understanding regarding delays and unforeseen circumstances.
6.2. For airport pickups, we will wait up to one (1) hour after the aircraft’s actual arrival time at no additional charge in the event of a flight delay.
6.3. For non-airport bookings, we will wait up to one (1) hour from the scheduled pickup time at no additional charge.
6.4. Any wait time exceeding one (1) hour may result in additional charges or cancellation at the Company’s discretion.
6.5. Failure to arrive within the allotted waiting period without communication may be considered a no-show, and no refunds will be issued.
7. Liability
7.1. Shadow Path Services is not responsible for delays caused by traffic, weather conditions, road conditions, mechanical issues, acts of God, government actions, or other circumstances beyond our reasonable control.
7.2. Shadow Path Services is not liable for any lost, stolen, or damaged personal belongings left in or around the vehicle at any time.
7.3. Assumption of Risk: By booking and using our services, the client and all passengers voluntarily assume all risks associated with transportation, including but not limited to accidents, sudden stops, injuries, illness, property damage, or death.
7.4. Limitation of Liability: To the fullest extent permitted by law, Shadow Path Services, its owners, employees, drivers, and contractors shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from or related to the use of our services.
7.5. Indemnification: The client agrees to indemnify, defend, and hold harmless Shadow Path Services from any claims, damages, liabilities, losses, or expenses arising from the actions, conduct, or negligence of the client or passengers during the service.
8. Changes to Bookings
8.1. Any changes to your booking, including time, location, or duration, must be communicated to us at least 24 hours before the service.
8.2. Changes are subject to availability and may incur additional charges.
9. Privacy Policy
9.1. Your personal information will be collected and used solely for booking and providing our services. Please refer to our [Privacy Policy] for more details.
10. Force Majeure
10.1. The Company shall not be held liable for failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, strikes, or government restrictions.
11. Governing Law
11.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida.
10.2. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Miami-Dade County, Florida.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Shadow Path Services
Email: Shadowpathservices@gmail.com
Phone: +1 786-920-2715
Website: www.shadowpathservices.com